IT AMC SUPPORT
Sira approved company.
Sira approved company.

Annual IT Support Contracts

Are you tired of day-to-day issues with your office's IT infrastructure? The headache of regular maintenance and fear of breakdown?

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No matter what your needs and expectations for IT Support in Dubai or anywhere else in the UAE, our IT support offerings are tailored to your explicit business requirements. Choose from a detailed menu of IT support agreements or create a personalized wish list.

 

COMPLETE IT SUPPORT Management Agreements – All the support, none of the hidden costs

 

We offer customized all-inclusive IT support methodology to optimize your IT performance – the way you want it, when you want it. Take your pick from four IT service suites that best serve your business needs within agreed service levels.

 

We fully understand the need for effective IT equipment and its importance for the success of a company or business. Our IT maintenance contract entitles our clients with an exclusive service provided by the aces of IT support.

 

Protection is provided to your business interests by our qualified professionals who make sure that all your networks and IT equipment is operating fine and dandy. We cover the maintenance of devices like PC, Servers, Storages, Laptops, Network Routers & Switches, Telephone, Applications

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An AMC ensures that you have a team of professionals at your disposal all the time so that you are least bothered while facing problems with your IT equipment. On a distance of a single call lies your very own IT engineer who’ll be obliged by helping you as earliest and efficiently as possible. Our AMC also offers regular visits  our IT engineers to your office. These visits are basically of 2 types

 

Incident based Support

Preventive Maintenance Visits

 

The client can choose on whatever basis he wants such visits from our IT professionals.

 

It is worth mentioning that AMC from Leobix for IT support comes with an advantage that we have the expertise to handle all kinds of hardware and software. So no matter which vendor or manufacturer you prefer Leobix will be there to provide its IT support services without any problem.

 

Our Annual IT Contract includes

 

Asset Management

On-site IT Support

12 preventive maintenance visits

Unlimited Service calls

Quick Response Time

 

Response time that Leobix Dubai IT Company offer for its clients mainly depends on the time when an emergency service call is received.

 

4 hours of response time in Dubai

8 hours of response time

NBD (Next Business Day)